Velwire designs, builds and operates payment infrastructures, applications and services focused on facilitating real-time electronic payments for emerging economies. Our clients and partners include large-cap tech companies, financial institutions, public sector agencies and intergovernmental organizations.
Front Desk Officer will be responsible for greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
Job Description
Greet visitors by welcoming and maintain visitor’ logbook
Ensure the front desk is organized in a perfect manner
Answer, screen and forward any incoming calls
Responsible for incoming and outgoing mail/deliveries/couriers
Maintain office supplies, including stationery and pantry supplies
Maintain updated directory of contact details
Assist the HR department regarding interviews, joining formalities
Answer a multiple line phone system, manage calls by routing them to the proper extensions or take messages and deliver them
Ensure all employees, external stakeholders and other guests follow health and hygiene protocols.
Keep records of Office Assistants / Messengers time schedule
Manage day-to-day correspondence with service vendors
Our Desired Profile
Bachelor's degree in Business Administration, or in a related field
Minimum 2 years of experience as front desk representative or relevant position
Experience in Microsoft Office Suite, Microsoft Teams and Zoom
Good written and verbal communication skills in both English and Bangla
Excellent time management and organizing skills.
Experience in customer service is a plus
Able to use office equipment like fax machine, printer, scanner and others